1. Contacting Us
The data controller of your personal information is Ramailo Games, which also provides the service to you (address above). Please note that if you contact us to assist you, for your safety and ours, we may need to authenticate your identity before fulfilling your request.
2. Collection of Information
We receive and store information about you such as-
Information you provide to us: We collect information you provide to us which includes: Your name, email address, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions;
Information when you choose to provide reviews or ratings, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere.
Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as computer or mobile devices). This information includes:
Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.
3. Use of Information
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use information to:
Determine your general geographic location to provide localized content, provide you with customized and personalized recommendations for Ramailo Games content we think will be enjoyable, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests;
Prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
Analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery;
4. Disclosure of InformationWe disclose your information for certain purposes to third parties, as described below:
Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process payment transactions, to provide customer service, to collect debts, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
5. Access to Your Account and Profiles
In order to provide you with ease of access to your account and to help administer the Ramailo Games service, we use technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Ramailo Games service. You can choose not to take advantage of this feature on your computer by unchecking the box "Remember me on this device" when you log in to the website.
To remove access to your Ramailo Games account from your devices: delete your Ramailo Games settings from your device (steps vary by device and the option is not available on all devices). Where possible, users of public or shared devices should log out at the completion of each visit. If you are about to sell or return a Ramailo Games ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information. If you share or otherwise allow others to have access to your account, they will be able to see your information (including in some cases personal information) such as your play history, ratings, reviews and account information (including your email address or other information in Your Account).
6. Your Choices
If you no longer want to receive certain communications from us via email or text message, simply access the email and text messages settings page in the "Your Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from certain email correspondence from us, such as messages relating to your account transactions. You may receive mobile push notifications from Ramailo Games.
If you decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off. To exercise choices regarding cookies set through our website, as well as other types of online tracking and Internet advertising, see the Cookies and Internet Advertising section below.
7. Your Information and Rights
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You can most easily do this by visiting the "Your Account" portion of our website, where you have the ability to access and update a range of information about your account, including your contact information and your Ramailo Games payment information. You must login to access "Your Account." You may also request that we delete personal information that we hold about you.
8. Security (need to be changed)
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
9. Other Websites, Platforms and Applications
You must be 18 years of age or older to subscribe to the Ramailo Games service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.
12. Cookies and Internet Advertising
13. What are cookies?
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies.
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
15. How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website.
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Name: Streamer ID Purpose: Ramailo Games affiliate marketing Provider: Red Tail Fox / Ramailo Games Service: Ramailo Games (https://ramailogames.com/terms-and-conditions) Country: Nepal Type: http_cookie Expires in: 14 daysWhat about other tracking technologies, like web beacons?
In order to recognize or track visitors to a website, we may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an email including them.
allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly and so declining cookies will impair their functioning.
17. Where can I get further information?